Returns & Exchanges
At Oxford Homeware, we want you to be completely satisfied with your purchase. If you are not happy with your home essentials, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization number.
Prepare Your Package
Place the items in their original packaging, ensuring all tags are attached and the products are in unused, resalable condition.
Ship the Items
Affix the provided return label to your parcel and drop it off at your nearest authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing